Manufacturers Warranty

Standard Warranty

Tanks are provided by The Tank Shop Ltd are supplied with a Manufacturers Warranty (length of warranty will vary depending on the manufacturer). If this is not stated in the product description please contact us to check.

Some may offer a "Standard Warranty" with the option to "Extend" by way of registration. Please make sure you register if required within the specified time frame to benefit from this warranty extension.

For example Enduramaxx offer a 2 year standard warranty, which when registered, is extended to 10 years. Registration of Enduramaxx tanks are required within 21 days of purchase. More information on the Enduramaxx Warranties can be found here.

These warranties are given to you by the manufacturer, not The Tank Shop Ltd. For any warranty claims you will need to contact the manufacturer direct. If you need assistance with this we will certainly help.

Most warranties will include:

  • Workmanship of tank (manufacture)
  • Quality of raw materials and fittings

Warranties will not cover:

  • Tank mishandling, misuse, or faults caused by failure to follow installation advice or routine maintenance
  • Unauthorised alterations or changes to tanks (including welding, cutting, or mounting)
  • Damage from use of rigid/fixed outlets to pumps or other fittings
  • Damage from wear or tear
  • Incorrect placing and securing of pumps to the tanks
  • Freight or costs associated with repairs associated with any of the above
  • Costs associated with dismantling, installation or reinstallation of the tank or frame
  • Contents of the tank

Return to Base Warranty

Where its not possible to confirm if an item has failed under warranty, it may be required to return the product for assessment. This  is known as a "return to base warranty" which requires you physically return the defective item to the manufacturer. In these cases you will be responsible for returning to the manufacturer for assessment. You will initially responsible for the return costs until it has been confirmed as a warranty claim, but refunded if applicable.

If found to be under warranty, the manufacturer will the cover the cost of the repair or replacing and sending it back to you. It must be noted that if the item is found to not be defective then the costs to return would be the customers responsibility.